Refund policy

After-Sales Service

We are committed to providing every customer with a reliable timepiece and a worry-free shopping experience.

Warranty Service

All watches purchased from our store come with a 12-month warranty covering manufacturing defects in the movement, watch hands, and internal components.

The warranty does not cover:

• Damage caused by accidents, impacts, or improper use
• Scratches, wear, or damage to the strap, case, or crystal
• Water damage caused by exceeding the watch's water resistance rating
• Damage caused by unauthorized repairs or modifications

Repair Service

If your watch experiences any quality issues during the warranty period, please contact our customer support team. We will provide professional assistance and arrange repair or replacement services when applicable.

Battery & Maintenance

For quartz watches, battery replacement is considered normal maintenance and is not covered under warranty. We recommend having your battery replaced by a professional watch service center.

For automatic watches, regular maintenance helps maintain accuracy and extend the lifespan of your timepiece.

Customer Support

If you have any questions about your watch, warranty, or after-sales service, please contact us:

Email: xiangjuzhang888@gmail.com

We are always here to help you keep your time running perfectly.