Shipping policy

Shipping Policy

At [Your Brand Name], we are committed to providing a safe, reliable, and efficient delivery experience for every customer.

Processing Time

All orders are carefully inspected and packaged before shipment.

  • Order processing time: 1–3 business days
  • Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

United States

  • Standard Shipping: 7–12 business days
  • Express Shipping: 5–8 business days (if available)

International Shipping

  • Delivery time: 7–15 business days

Please note that delivery times may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Shipping Fees

  • Free standard shipping is available on eligible orders.
  • Shipping costs (if applicable) will be calculated and displayed at checkout.

Order Tracking

Once your order has been shipped, you can track your package using the tracking number provided in your shipping confirmation email.

Please allow 24–72 hours for tracking information to update after shipment.

Customs & Import Duties

International customers are responsible for any customs duties, taxes, or import fees that may be charged by their country.

These fees are determined by local customs authorities and are not controlled by us.

Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, customs processes, incorrect shipping addresses, or circumstances beyond our control.

If your package has not arrived within the estimated delivery timeframe, please contact our customer support team and we will assist you.

Contact Us

If you have any questions regarding your order or shipping, please contact us:

Email: xiangjuzhang888@gmail.com

We appreciate your trust and look forward to delivering your perfect timepiece.